Bookings · messaging

Reach the right customers before it's a problem

A storm is coming in, the gorge is closed, a pickup time moved. Broadcasts sends an SMS or email to exactly the customers it affects — the ones on hire now, or picking up this weekend — and logs every message against the booking, so there is a record if it is ever disputed.

Live now · free during beta

This is operational messaging, not marketing spam. You pick a moment that matters — a weather warning, a road closure, a recall, a pickup reminder — and Glovebox works out who needs to hear it from their bookings, sends it on the channels they can actually receive, and shows you the cost before a single message goes out.

How it works

From "we should tell people" to sent

01 Pick who it's for Target by where the booking is in its life — on hire right now, picking up within a few days, returning soon, all upcoming — then narrow to a branch, a vehicle, or a vehicle group. Glovebox resolves the actual list at send time, so a booking made this morning is included.
02 SMS, with email behind it Set the order — SMS first, email as the fallback — and each customer gets the message on the first channel they can receive. Merge tags fill in their name, vehicle, rego, pickup and return dates, and your branch, so it reads like you wrote it to them.
03 See the cost first Before you send, a confirmation shows how many customers are reachable, the SMS-and-email split, the segment count, and the estimated spend in dollars. No surprise bill — you approve the number, then it goes.
04 Logged as evidence Every message lands on the customer's booking timeline — what was said, on which channel, and when. If someone later claims they were never told the road was closed, the record is right there on the booking.

Before you send

“38 customers reachable · 31 SMS, 7 email · est. $12.40” — the number you approve before a single message leaves.

Cost, in the open

You always see the bill first

SMS costs money, so we show you what a send will cost while you can still change your mind. The estimate is per-channel and per-segment, on your own pricing, and the figure you approve is stored against the broadcast.

Reply STOP is honoured automatically — an opted-out customer is never messaged again — and campaign SMS carry the opt-out line without you having to remember it. Schedule a send for later, or fire it now.

The honest bit

What it does today, and what it doesn't

Broadcasts is live now and free during the beta. It is built for operational messaging to customers with a current or upcoming booking — the weather-and-roads, pickup-reminder, recall kind of message. SMS runs through Kudosity, so you add those credentials once in settings; email works straight away. Wider win-back marketing to past customers is on the roadmap, and when the beta ends it becomes a clearly separate $29/month add-on — not a hidden line on your invoice.

Next step

Turn it on and try a send

Ninety days free, no credit card to start. Broadcasts is free through the beta — switch it on in your workspace and send your first weather warning the next time the forecast turns.

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