Payments, deposits & bonds

How are bonds handled?

Bonds are placed as a hold on the customer's card rather than a charge. You can request a bond hold manually, or have it placed automatically as part of the booking's schedule.

Holds are released after the vehicle comes back, on a timeframe you set. If a hold can't be placed automatically, Glovebox falls back to emailing the customer a request rather than silently failing.

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